Business Cases
Where Engage Fits in the Audiology Patient Journey
Engage supports hearing care professionals at several points in the patient journey, from screening and full consultation to technology upgrades and community outreach. Each workflow uses the same audiogram-personalized hearing aid demonstration while adapting the conversation to the patient’s needs.
The problem
The current standard for hearing aid demos is unreliable.
Existing demos backfire
Occlusion, fit issues, and on-the-fly adjustments undermine confidence mid-consult. Most providers skip live demos entirely, missing the moment that moves the patient forward.
Explaining isn’t convincing
Patients can’t conceptualize better hearing from a description. They need to experience it in environments that matter to them before they can confidently choose.
Companions stay on the fence
The significant other often drives the final decision. If they can’t feel what their partner is missing, urgency stays abstract. A shared experience changes that.
Economics
Current state vs. improved state.
40%
is the average treatment acceptance rate for patients who are candidates to purchase a new device. Not only does this hurt financial performance, but the clinic just isn’t achieving its mission of helping more people hear better.
+$120,000
An increase of 10% to the acceptance rate, taking it to just 50%, adds $120,000 in revenue for every HCP using the demo.
+$50,000
A $300 increase in average sale price for each demo user results in a revenue increase of $50,000.
Not to mention improved return rate, a better experience for patients, an easier experience for HCPs, and a differentiating experience from your competitors. The demo pays for itself for a full year by selling one extra set of hearing aids, or five upgraded devices.
See what the Engage demo could mean for your practice.
Enter your current numbers below. Move the sliders to model a conservative improvement — and see your revenue opportunity update in real time.
Your current practice
Model a conservative improvement
Your revenue opportunity
Baseline revenue / mo
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Projected conversions
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New avg selling price
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Additional revenue / mo
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Additional revenue / yr
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Results are estimates based on the inputs you provide. Actual outcomes vary by practice, patient mix, and clinician adoption. Revenue figures reflect gross hearing aid revenue, not net margin.
+24%
higher treatment acceptance rate for demoed patients vs. no demo, per industry research
A major hearing aid manufacturer's internal research cites roughly 70% treatment acceptance when a demo is used, versus 46% without one — industry-wide figures, not an Immersive study.
"That is what I want."
Patient, after listening to the restaurant scene
"We are not leaving here without hearing aids."
Companion, after hearing a simulation of their partner’s hearing loss
Our solution
Four ways clinics put Engage to work.
Full Consultation
Drive treatment acceptance for a new patient with confirmed hearing loss
Placed after audiogram review and hearing loss counseling, before the treatment conversation.
Screening → Full Hearing Assessment
Convert a screened patient into a booked Full Hearing Assessment
Placed right after the screening result and a brief counseling conversation. This is great for lead generation at events, health fairs, physician engagement, and more.
Existing Patient Upgrade
Motivate a current hearing aid user to trial advanced technology
Placed after a review of current devices and listening challenges.
Lobby / Waiting Room (Self-Guided)
Warm patients up before the appointment even starts
No staff required. Self-guided mode runs independently in the lobby or during outreach events.
Clinician development
A Tool for More Consistent Consultations
Experienced clinicians often develop strong techniques through years of practice. Engage helps make those techniques more repeatable, giving newer hearing care professionals a structured tool for explaining hearing loss, demonstrating technology, and guiding post-demo conversations.
Companion mode
Give the significant other a reason to stop sitting on the fence.
Run two synced tablets side by side. While the patient hears what better hearing sounds like, their companion hears a simulation of the patient’s actual hearing loss, personalized to their audiogram. Both are able to run AB comparisons with the hearing aid technology. It turns a passive observer into an active partner in the decision.
Drops into any visit type: full consultations, existing patient upgrades, and self-guided lobby demos.
Needs a second tablet and headphone set, about $350 one-time. Founding Partners get theirs free.
Clinicians consistently describe it as the most significant moment in the visit.
“We are not leaving here without hearing aids.”
Companion, after hearing a simulation of their partner’s hearing loss
Proof, from the field
What clinics say after adopting Engage.
"We started using it and sold an L90 first use. Wound up the talk of our staff meeting."
"It’s a fantastic way to demonstrate higher levels of technology. Patients actually feel the difference."
"Helpful getting people off the fence. When the significant other is in the room, it’s incredibly powerful."
Unlock the guide library
Seven implementation guides for every visit type, plus a printable consultation log and a self-service impact dashboard — free with your email.
Ready when you are
Map Engage onto your own visit types.
Bring your actual appointment flow. We'll show you exactly where the demo fits.